Question 1

How do I place an order?

Accepted Answer

Fill out the forms from the "Contact" tab and email them to wickeycustomcabinets@gmail.com. We will then create a sketch and a quote. If you accept the quote, we will need 1/3 of the total paid. We will then schedule an appointment with you to come to your house and get accurate measurements. We can make any changes needed at that time.

Question 2

What is the counter top ordering and installation process?

Accepted Answer

Laminate and Cultured Marble/Granite (if installed with your vanity or kitchen) will be installed by us on the same day we install the cabinetry. Granite and Quartz is templated and installed by other companies. We will set up the template appointment usually within a week of when the cabinets are installed. Then the crew will come to install 2-3 weeks after that. So it can take 3-4 weeks after the cabinets are installed before you get your stone installed.

Question 3

How long does it take to install my cabinets and what is included?

Accepted Answer

Typically it takes 1 day to install a kitchen. Sometimes ,though, additional time is needed. And sometimes we unable to finish because of other work that does not involve us needs to be completed before we can complete the installation.   We do not install plumbing or appliances so you will have to make arrangements for that.

Question 4

When is payment expected?

Accepted Answer

To place an order we need about 1/3 down. The remainder is expected at the time of delivery or installation. However, if there are stone counters still to be installed, that part of the payment is not due until those are installed.    If this is not possible, please communicate with us and we will try to be as accomodating as possible.

Question 5

What type of varnish is on my cabinets?

Accepted Answer

CONVERSION VARNISH Conversion varnish is lacquer which consists of a high-end solid two-part post-catalyzed application process. What this means is that at the time of application a hardening agent must be mixed in with the lacquer to provide the additional durability.  Conversion varnish is chemical-cured and consists of 40-60% solids.  Conversion varnish does cost more than house lacquer, but it is also much more durable and easy to clean.  It is this characteristic that makes it an excellent option for painted cabinet doors. Conversion Varnish Advantages Conversion varnish is the premium paint finish for all sorts of projects, including cabinetry and cabinet doors.  When you want the best and longest lasting finish conversion varnish delivers.  It is more durable, easy to clean, and has elasticity which helps it stay looking great! Better Durability When compared to basic home lacquer paint; conversion varnish wins in durability.  It is largely a solid coating which is hardened during the application process.  It doesn’t have a tacky feeling like some of the regular house paints.  So, it is better for high traffic and high use areas of the home. Clear Coat Finish When conversion varnish is applied there it has a clear coat look.  This highly polished appearance brings a refined appearance to your kitchen or bathroom in your home.  In addition to looking great the ultra smooth and durable surface is quick and easy to clean or wipe down after cooking big meals. Better Elasticity For cabinet doors in kitchens and bathrooms humidity is a factor.  All wood no matter how well it is finished with have a reaction to elevated levels of humidity.  As humidity rises the wood will swell and as it falls it will contract.  Conversion varnish’s elasticity will help prevent cracking in your finish! Easy To Clean Conversion varnish simply applies smoother and doesn’t have a tacky or sticky feel like many kinds of house paints.  That means if some food or mess gets on your cabinet doors it will be easier to clean.  Better still is the coating is more durable and will stay looking great after years of cleaning. Conversion Varnish vs Polyurethane Conversion varnish is more costly than polyurethane, but it is also much longer lasting and durable.  People have said for generations that you get what you pay for, and in this case, it is true.  While it might cost a little more it is a better value because conversion varnish.  So in the long run you’ll have a painted surface that last longer and saves you money and time in having to repaint your cabinet doors.

Question 6

What materials are used to contruct my cabinets?

Accepted Answer

The face frames are solid wood and are joined together using dowels and glue The cabinet boxes are constructed of 3/4" Maple plywood sides, tops and bottoms. The backs are 1/4" Maple plywood with solid wood hanger rails. The shelves are fully adjustable and are made from 3/4" Maple plywood. The doors, drawer fronts and exposed ends are are all solid wood. If we paint, we use Maple The drawers and rollout shelves are dovetailed together using 5/8" solid Maple wood with 1/4" bottoms. The drawer glides and hinges are "Blum" soft close and have a lifetime warranty. Most all of our other cabinet acessories come with "Blum" soft close hardware as well, which also has a lifetime warranty.

Question 7

How do I clean my new cabinets?

Accepted Answer

Your cabinetry has been finished with a conversion varnish top coat. This top coat offers superior chemical and common kitchen stain resistance while maintaining color and sheen. Conversion Varnish top coat requires minimal care and cleaning. We recommend periodic cleaning with a mild detergent and water solution to remove dirt, dust, and grease that buildup with routine use. Dampen a soft non-abrasive cloth and wipe the entire exterior surface of the cabinetry. Dry with a soft cloth. Never use a wet cloth that allows water to run down the cabinetry and always dry the cabinetry immediately if water is spilled onto the surface. Care should be taken not to use abrasive cleaners, ammonia, or any other type of harsh chemical. These cleaning agents may cause discoloration, scratching, marring, and dulling of the finish. We also discourage the use of furniture polishes and waxes as they may leave a film on the surface that attracts dust and dirt. These polishes may also cause an irregular or blotchy appearance because they are unable to stand up to many common kitchen stains.

Question 8

What is the difference between standard overlay, full overlay and inset?"

Accepted Answer

Please study the picture. You can also google the types to get a bigger perspective. Standard Overlay is the least expensive while full overlay and full inset cost about the same.